The education of employees as a motivation factor in the management of clinical center of Serbia

Abstract

© 2020, University of Kragujevac, Faculty of Science. All rights reserved. With more than seven thousand employees, KCS is the largest provider of health services in Serbia and one of the largest in Europe, which has more than one million patients per year. The aim of the research is to determine the assessment of employee satisfaction by various factors of motivation, various education programs at the Clinical Center of Serbia, which to some extent contribute to motivation in the workplace. This cross-sectional randomized descriptive study was performed from April 1st to 30th 2016, and included 151 health care professionals in Clinical Center of Serbia. Study included employees both gender and various years old, with different qualificantion and formal education. The anonymous survey about motivation of emplyoeers covered a total of 15 questions with responses (questions of closed type). Based on our results, we can conclude that despite subjectivism attributed to the survey as a method of research, in this case, we got a result that fairly objectively shows the situation in the Clinical Center of Serbia. From all of the above, we can conclude that the organizational culture is not weak in the Clinical Center of Serbia, but certainly it is necessary to work on strengthening its strength, which can be connected with the insufficient development of organizational culture as a scientific discipline in the academic community in Serbia.