Implementation and Evaluation of a Digital Resilience Program

Abstract

Digital resilience refers to the adaptive capacity for overcoming the challenges of the digital landscape. It encompasses the ability to effectively respond to and recover from adverse online experiences, demonstrating mental agility and digital competencies. We developed a program "Digital Resilience and Networking" under the Erasmus+ project "Enhancing digital and psychological resilience through peer networking in the online environment in times of crisis". This paper describes the layout and implementation of the program: the piloting phase (implemented in hybrid mode in the English language at three partner universities from Serbia, Poland, and Italy), the evaluation, and its implementation in Serbian language (national training, held fully online). We prepared a questionnaire to evaluate the effects of the course and cross-analyzed the training session evaluation (international pilot - 35 feedback records, and national training - 32 records). The evaluation showed high ratings for both phases, revealing significant differences between them. Furthermore, a strong correlation was found between participants' satisfaction with the program's implementation and their perceived skill acquisition. These results offer valuable insights into the efficacy of the program in enhancing digital resilience skills and emphasize the significance of well-implemented courses for optimal learning outcomes.