USLOVLJENOST KVALITETA EFEKTIVNOŠĆU SISTEMA INTERNOG IZVEŠTAVANJA

Abstract

The key goals of internal (managerial or management) reporting are the creation and publication of relevant, timely and user-friendly information, necessary for the purposes of management activities. Internal reporting is therefore important and must be of high quality. The internal reporting quality largely depends on the effectiveness of the internal reporting system, and the effectiveness itself is determined by a large number of factors. The goal set by this paper is to theoretically and empirically identify and analyze the internal organizational factors of building an effective reporting system, i.e. consequently the internal reporting quality. Empirical data for the research purposes were collected through surveys. The target group consisted of experts dealing with reporting (accounting, finance, controlling, etc.). The survey was completed by 106 respondents, and in terms of methodology, the analyzes included descriptive statistics, non-parametric tests (Mann-Whitney U and Kruskal Wallis), as well as correlation analysis including Spearman rho and Pearson correlation coefficient. The results show that the three highest-ranked potential factors of creating an effective internal reporting system relate to clearly defined: procedures and policies, types and content of reports, as well as responsibilities for reporting. Also, the research results indicate that the reporting quality is influenced to the greatest extent by defined deadlines and dynamics, from the point of view of respondents with more than 11 years of work experience.