Browsing by Author Senic V.
Showing results 5 to 8 of 8 < previous
|1-Mar-2013||Investigating the Impact of SERVQUAL Dimensions on Customer Satisfaction: The Lessons Learnt from Serbian Travel Agencies||Marinković, Veljko; Senic V.; Kocic, Miodrag; Šapić, Srđan|
|1-Dec-2012||Loyalty patterns in corporate banking: Insights gained from analysing willingness to recommend and share of wallet concepts||Marinković, Veljko; Senic V.|
|1-May-2013||Patient care, satisfaction and service quality in health care||Senic V.; Marinković, Veljko|
|1-Jan-2014||The antecedents of satisfaction and revisit intentions for full-service restaurants||Marinković, Veljko; Senic V.; Ivkov D.; Dimitrovski, Darko; Bjelić, Mišo|