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SCIDAR - A Digital Archive of the University of Kragujevac
A digital archive of the University of Kragujevac contains easily searchable and up-to-date research results.
University of Kragujevac Digital Archive
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Faculty of Hotel Management and Tourism, Vrnjačka Banja
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Issue Date
Title
Author(s)
2019
Service quality and customer satisfaction in the hotel industry in Serbia
Vujić, Milan
;
Đorđević, Snežana
;
Lakicevic, Marija
2019
WHAT DO BOOKING.COM REVIEWS SAY ABOUT THE SERVICE QUALITY OF SERBIAN SPA HOTELS?
Seočanac, Marijana
;
Čelić, Irena
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Author
1
Lakicevic, Marija
1
Seočanac, Marijana
1
Vujić, Milan
1
Čelić, Irena
1
Đorđević, Snežana
Subject
1
Booking.com
1
consumer satisfaction
1
hotel management
1
online reviews
1
Serbia
1
spa hotels
1
tourism
Type
1
article
1
conferenceObject
Journal
1
Tourism as a Generator of Employm...