Please use this identifier to cite or link to this item: https://scidar.kg.ac.rs/handle/123456789/15394
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dc.rights.licenseAttribution 3.0 United States*
dc.contributor.authorMilovanović, Vesna-
dc.contributor.authorChong, Ka Chun-
dc.contributor.authorPaunović, Mihailo-
dc.date.accessioned2023-01-17T08:35:09Z-
dc.date.available2023-01-17T08:35:09Z-
dc.date.issued2022-
dc.identifier.citationMilovanović, V., Chong, K. L. D., & Paunović, M. (2022). Benefits from adopting technologies for the hotel's supply chain management. Menadžment u hotelijerstvu i turizmu, 10(2), 91-103. https://doi.org/10.5937/menhottur2202091Men_US
dc.identifier.issn2620-0279en_US
dc.identifier.urihttps://scidar.kg.ac.rs/handle/123456789/15394-
dc.description.abstractInformation and communication technologies (ICTs) have a significant role in contemporary business activities, helping companies to improve quality, efficiency, flexibility and learning capacity, to reduce costs, and finally, to achieve competitive advantage. The aim of this paper is to examine the extent of implementation, as well as the benefits of ICTs used for the hotel supply chain management (SCM). A survey has been conducted involving 40 hotels in Serbia categorized as four- and five-star. The results reveal modest to scanty adoption of SCM-related ICTs among hotels in Serbia. Hotel managers find ICTs they use as very beneficial regarding: (1) more efficient and faster guest attraction, (2) more efficient communication with suppliers, (3) increased speed, (4) increased flexibility, (5) reduced costs and (6) improved guest services. It was also found that the size and affiliation of hotels do not impact the benefits, while the category is positively associated with benefits from using the SCM technologies.en_US
dc.language.isoenen_US
dc.publisherUniversity of Kragujevac, Faculty of Hotel Management and Tourism, Vrnjačka Banjaen_US
dc.rightsinfo:eu-repo/semantics/openAccess-
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/us/*
dc.sourceMenadzment u hotelijerstvu i turizmuen_US
dc.subjectinformation and communications technologies (ICTs)en_US
dc.subjectsupply chain management (SCM)en_US
dc.subjecthotelen_US
dc.titleBenefits from adopting technologies for the hotel's supply chain managementen_US
dc.title.alternativeKoristi od korišćenja tehnologija za menadžment lancima snabdevanja u hotelskim preduzećimaen_US
dc.typearticleen_US
dc.description.versionPublisheden_US
dc.identifier.doi10.5937/menhottur2202091Men_US
dc.type.versionPublishedVersionen_US
Appears in Collections:Faculty of Hotel Management and Tourism, Vrnjačka Banja

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