Please use this identifier to cite or link to this item:
Title: The moderating impact of gender on the acceptance of peer-to-peer mobile payment systems
Authors: Kalinić, Zoran
Munoz-Leiva F.
Marinković, Veljko
Journal: International Journal of Bank Marketing
Issue Date: 18-Jul-2019
Abstract: © 2019, Emerald Publishing Limited. Purpose: The purpose of this paper is to determine the significant antecedents of peer-to-peer (P2P) m-payment acceptance and explore the moderating effects of gender on the influence of these predictors with regards to intention of using the system. Design/methodology/approach: The research was conducted on a sample comprised of 701 Spanish smartphone users. A multi-group structural equation modeling analysis was used to test the moderating effect of gender with a particular focus on the relationships between the latent variables of the research model. Findings: The study identified significant differences between the two observed groups – the results show that men are more likely to use mobile payments than women and are therefore less influenced by the potential risks involved. In addition, men are more easily influenced by their social environment, whereas women are more influenced by their personal innovativeness. Originality/value: The study proposes a three-level model, based on an extended TAM model. It is a pioneering study, exploring the effects of gender on P2P m-payment acceptance. Due to its novel value and the potential involved, the results of the study may be of great importance for m-payment providers, particularly in marketing strategy planning and customer segmentation.
Type: Article
DOI: 10.1108/IJBM-01-2019-0012
ISSN: 02652323
SCOPUS: 85078030493
Appears in Collections:Faculty of Economics, Kragujevac
[ Google Scholar ]

Page views(s)




Files in This Item:
File Description SizeFormat 
  Restricted Access
29.86 kBAdobe PDFThumbnail
View/Open Request a copy

Items in SCIDAR are protected by copyright, with all rights reserved, unless otherwise indicated.