Key Success Factors and Benefits of Kaizen Implementation

Abstract

© 2019, © 2019 American Society for Engineering Management. The aim of this study is to identify the key success factors of kaizen implementation, as well as the most important benefits of its application, in companies in transition and in developing economies. Identified critical success factors are; initiating and evaluating changes and employees’ ideas, management and employee support, building an adequate evaluation system, developing internal communication system, and strategic orientation of employees to change. The most important benefits of kaizen implementation are employee empowerment, employee development, and improvement of company performance. Results should improve practice and enable more efficient general management and engineering management of future kaizen implementation processes.