Please use this identifier to cite or link to this item: https://scidar.kg.ac.rs/handle/123456789/17141
Title: Sustainability of Human Capital Efficiency in the Hotel Industry: Panel Data Evidence
Authors: Slavković, Marko
Ognjanović, Jasmina
Bugarčić, Marijana
Journal: Sustainability
Issue Date: 2023
Abstract: The COVID-19 pandemic resulted in significant changes to business operations, particularly addressing human resources and their role within the firm. This study aims to assess the sustainability of human capital efficiency in the hotel industry, including the early effects of the COVID-19 pandemic. In accordance with the value-based approach, the human capital efficiency (HCE) coefficient was calculated on a sample of 157 hotels in a five-year period, including the year in which the pandemic was declared. We employed a quantitative methodology based on the VAICTM method of assessing human capital efficiency and Annual Compounded Growth Rate (ACGR) to evaluate the trend of human capital efficiency. The research results showed a change in the trend of human capital efficiency in the hotel industry in 2020, as well as a change in the mean value of the HCE coefficient. Hotels with a higher category demonstrated a better ability to create value using human capital. The contribution of this work is represented in the quantification of the sustainability of human capital efficiency in the observed period and the early impact of the COVID-19 pandemic on the value-added efficiency of human capital in the hotel industry.
URI: https://scidar.kg.ac.rs/handle/123456789/17141
Type: article
DOI: 10.3390/su15032268
ISSN: 2071-1050
Appears in Collections:Faculty of Economics, Kragujevac
Faculty of Hotel Management and Tourism, Vrnjačka Banja

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