Analysis of the key performance indicators in Serbian higher education institutions and proposal of their weights

Abstract

In this paper, the issue of addressing the weights of different key performance indicators (KPIs) within higher education institutions (HEIs) in Serbia has been treated. Since performance based management is not yet established, this research has a goal to set appropriate suggestions of directions how to define a finite model for determining the value of adopted system of performances. The analytical hierarchy process (AHP) is proposed as a suitable framework for the determination of KPIs weights. An illustrative example for the determination of KPIs weight related to scientific research activity.