The Impact of Human Resources in Hotels on the Competitiveness and Sustainablility of Donje Podunavlje as Tourism Destination

Abstract

Hotels as the important part of tourism industry represents labour-intensive sec- tor. The purpose of this paper is to indicate the most important human resourc- es to achieve competition and sustainability of Donje Podunavlje as tourism destination. The study relies on comparative analysis, correlation analysis, and regression analysis. Based on model of Ritchie and Crouch and model of Dwyer and Kim, the survey was made with aim to analyse the competitiveness of Donje Podunavlje as tourism destination. The paper comprises the following segments: a) analysing the competitiveness of Donje Podunavlje as tourism destination; b) analysing the economic aspects of sustainability of Donje Podunavlje as tourism destination; c) testing correlation between the competitiveness and sustainabili- ty of observed destination; b) analysing the impact of human resources in hotels on tourism competition of Donje Podunavlje.