INTEGRATION OF TOTAL QUALITY MANANAGEMENT (TQM) WITH INDUSTRY 4.0

Abstract

The integration of Total Quality Management (TQM) with Industry 4.0 signifies a transformative collaboration, representing a profound evolution in the approach to quality management within modern industries. By combining the foundational principles of TQM, rooted in the early 20th century and shaped by influential figures such as Frederick W. Taylor and W. Edwards Deming, with the advanced technologies of Industry 4.0, organizations gain a powerful strategy for achieving excellence, efficiency, and sustainable success. Despite the plethora of literature in this field, the complementary nature of these two systems can be observed, enhancing the potential for integration. This integration leverages smart technologies, digitalization, and data analytics to enhance decision-making processes, while preserving and amplifying the core principles of TQM through innovative technologies of the fourth industrial revolution.