Please use this identifier to cite or link to this item: https://scidar.kg.ac.rs/handle/123456789/22345
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dc.contributor.authorZahar Djordjevic, Marija-
dc.contributor.authorPuskaric, Hrvoje-
dc.date.accessioned2025-05-30T06:51:15Z-
dc.date.available2025-05-30T06:51:15Z-
dc.date.issued2021-
dc.identifier.isbn978-86-6022-387-8en_US
dc.identifier.urihttps://scidar.kg.ac.rs/handle/123456789/22345-
dc.description.abstractBusiness success of an enterprise largely depends on the success of business process management (BPM). Very important task for business managers in Small and Medium-sized Enterprises (SMEs) is to timely identify low performance of business processes and determine ways to improve it. In order to help managers in decision making, different software solutions for the evaluation and ranking of business processes, respecting their Key Performance Indicators (KPIs), have been created. The software solution presented in this paper is based on the fuzzy mathematical model which uses AHP with Triangular intuitionistic fuzzy numbers (TIFNs). It enables managers in SMEs to evaluate the performance of business processes and determine which process has the weakest performance and requires improvement.en_US
dc.language.isoen_USen_US
dc.rightsAttribution-NonCommercial 3.0 United States*
dc.rights.urihttp://creativecommons.org/licenses/by-nc/3.0/us/*
dc.subjectBusiness Process Managementen_US
dc.subjectKPIsen_US
dc.subjectFuzzy Logicen_US
dc.subjectTIFNsen_US
dc.titleSOFTWARE SOLUTION FOR THE EVALUATION OF THE BUSINESS PROCESS PERORMANCE IN MANUFACTURING SMEs BASED ON TIFNsen_US
dc.typeconferenceObjecten_US
dc.description.versionPublisheden_US
dc.source.conferenceETIKUM 2021, INTERNATIONAL SCIENTIFIC CONFERENCEen_US
Appears in Collections:Faculty of Engineering, Kragujevac

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