SOCIAL ORIENTED QUALITY: FROM QUALITY 4.0 TOWARDS QUALITY 5.0

Abstract

A quality concept followed industrial and social development. For first aspect of development is distinguished as a four stages in industrial revolution. Now we are in mixed state with 2nd industrial revolution (using electrical energy in production processes with division of labor), 3rd industrial revolution (using IT and ICT systems for flexible automatization of whole production systems), and 4th industrial revolution (using cyber-physical systems). Social development was very slower but with recognizing the knowledge and spirituality as key factors for succecc these two aspects are more close and in some cases are coupled. In the paper are analyzed different elements of Quality 4.0 concept and gave some comments about wholeness of this concept. In second part of the paper are presented achievements in area of consciousness and spirituality. Theory of everything which can be used for improving Quality 4.0 concept. In third part of the paper are presented some building elements of Social Oriented Quality (SOQ) or Quality 5.0 as next generation of Quality 4.0 concept.