Configuration Management and ICT: A Case Study of Improving Quality of Processes by System Virtualization

Abstract

In today's highly competitive time of globalization, the successful company should deliver and support products and services at a time convenient for the customer. These demands put tremendous pressure on engineering function to improve the product quality while reducing lead times. Sometimes demands are recognized as need to develop different versions of the same products or service for different market segments. Moreover, this situation goes to be more complex: more companies need to create a special configuration for individual clients. Such requirements assume a strong configuration management that enables rapid development of new products and services with established rules, but pliable enough for the version options, choices of options, alternatives or replaceable components. This paper is addressed to propose qualitative advices of product data management and it contains the analysis of one successful solved practice issue.