SCIDAR - A Digital Archive of the University of Kragujevac
A digital archive of the University of Kragujevac contains easily searchable and up-to-date research results.
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https://scidar.kg.ac.rs/handle/123456789/19697| Title: | CUSTOMER SATISFACTION QUALITY MANAGEMENT IN HIGHER EDUCATION |
| Authors: | Aleksić, Nataša Erić, Milan     |
| Issue Date: | 2014 |
| Abstract: | Starting with the rapid changes in information technologies and the growing contribution of modern science research methodology, a natural need to high school vocational study analyzes the requirements, please follow the scientific and technical achievements and introducing new technologies that are acceptable to users highly educational services. Through a system of quality management is improved customer satisfaction and all processes in high vocational school kept under control. |
| URI: | https://scidar.kg.ac.rs/handle/123456789/19697 |
| Type: | conferenceObject |
| Appears in Collections: | Faculty of Engineering, Kragujevac |
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